teamLab Ruins and Heritage: Rinkan Sauna & Tea Ceremony
Measures to prevent the spread of COVID-19
We are taking the following measures to prevent the spread of COVID-19 and ensure the safety of our visitors and staff. Thank you for your understanding.
Please refrain from visiting the museum if any of the following apply to you.
You have a fever of 37.5°C or higher when your temperature is taken before entering the exhibition
You have cold symptoms or feel sick or unwell
Requests to Guests
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Guests are required to wear a mask inside the exhibition (except for children ages six and younger) and to cover your mouth when coughing or sneezing.
Wear a Mask
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Make sure to wash and sanitize your hands. Hand sanitizer is available at the entrance.
Wash and Sanitize Your Hands
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Maintain sufficient distance from other groups while viewing the artwork.(Employees may speak to you about this.)
Practice Social Distancing
Precautions Being Taken
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The exhibition is being frequently cleaned with disinfectant.
Frequent Disinfecting
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Acrylic shields are installed at the counters to prevent the spread of airborne illnesses.
Protective Screen Shields
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Employees wear masks when interacting with guests.(Some employees wear face shields.)
Employees Wear Masks
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We have increased ventilation in the indoor parts of the exhibition.
Increased Ventilation
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Your temperature will be taken with a non-contact thermometer before entering.
Temperature Measurements
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Employees are being conscious about their health. They have their temperatures taken before coming to work and are required to stay home if they have a fever or other cold symptoms.
Staff Health Management
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If it is confirmed that a COVID-19 patient has visited the exhibition, information will be posted on the official website.
Information Posts
Ticket Refunds
Your ticket will be refunded if you cannot come to the museum because you feel unwell.
Depending on the situation going forward, we may limit some offerings or close the exhibition. In that case, a notice will be posted on the official exhibition website, social media, etc., so please make sure to check before visiting.
We look forward to seeing you.