teamLab Ruins and Heritage: Rinkan Sauna & Tea Ceremony
Measures to prevent the spread of COVID-19
We are taking the following measures to prevent the spread of COVID-19 and ensure the safety of our visitors and staff. Thank you for your understanding.
Please refrain from visiting the museum if any of the following apply to you.
You have a fever of 37.5°C or higher when your temperature is taken before entering the exhibition
You have cold symptoms or feel sick or unwell
You have had symptoms such as fever or coughing in the past two weeks
You have returned from or traveled to another country in the past two weeks, or have had close contact with someone to whom this applies
Requests to Guests
Guests are required to wear a mask inside the exhibition (except for children ages six and younger) and to cover your mouth when coughing or sneezing.
Wear a Mask
Make sure to wash and sanitize your hands. Hand sanitizer is available at the entrance.
Wash and Sanitize Your Hands
Maintain sufficient distance from other groups while viewing the artwork.(Employees may speak to you about this.)
Practice Social Distancing
Precautions Being Taken
The exhibition is being frequently cleaned with disinfectant.
Acrylic shields are installed at the counters to prevent the spread of airborne illnesses.
Protective Screen Shields
Employees wear masks when interacting with guests.(Some employees wear face shields.)
Employees Wear Masks
We have increased ventilation in the indoor parts of the exhibition.
Your temperature will be taken with a non-contact thermometer before entering.
Employees are being conscious about their health. They have their temperatures taken before coming to work and are required to stay home if they have a fever or other cold symptoms.
Staff Health Management
If it is confirmed that a COVID-19 patient has visited the exhibition, information will be posted on the official website.
Your ticket will be refunded if you cannot come to the museum because you feel unwell.
Depending on the situation going forward, we may limit some offerings or close the exhibition. In that case, a notice will be posted on the official exhibition website, social media, etc., so please make sure to check before visiting.
We look forward to seeing you.