MORI Building DIGITAL ART MUSEUM: teamLab Borderless
Measures to prevent the spread of COVID-19
We are taking the following measures to prevent the spread of COVID-19.
Please refrain from visiting the museum if any of the following apply to you.
You have a fever of 37.5°C or higher when your temperature is taken before entering the museum
You have cold symptoms or feel sick or unwell
You have returned from or traveled to another country in the past two weeks, or have had close contact with someone to whom this applies
You have any changes in sense of taste or smell
You are quarantined at home due to close contact with someone who has COVID-19
Your family member is quarantined at home due to close contact with someone who has COVID-19
You took a PCR test under the instruction of a medical institution or public health center, but have not yet received a negative result
You have had a positive PCR test in the past and correspond to one of the following from (1) to (4)
(1) For a symptomatic patient, less than 10 days have passed since the onset of your symptoms, and 72 hours or less have passed since your symptoms improved
(2) Twenty-four hours after your symptoms improved, you have not yet received negative results from two PCR tests taken 24 hours or more apart
(3) For an asymptomatic carrier, less than 10 days have passed since your negative test result
(4) Six days after your positive test, you have not yet received negative results from two PCR tests taken 24 hours or more apart
Request to Guests
Guests are required to wear a mask inside the museum (except for children ages three and younger) and to cover your mouth when coughing or sneezing.
Make sure to wash and sanitize your hands. Hand sanitizer and disposable vinyl gloves are available at the entrance.
Maintain sufficient distance from other groups while viewing the artwork. (Employees may speak to you about this.)
Guests wearing unsafe footwear (sandals, high heels, etc) may not enter the Athletics Forest. (Sneakers are available to rent, but we recommend bringing your own sneakers.)
Cooperation with the contact confirmation application
Please download the COVID-19 Contact-Confirming Application (COCOA) before visiting.
Considerations before coming to the museum
Elderly persons and those with chronic diseases, who are at higher risk for severe illness, should consider carefully before deciding to visit the museum.
Please note that the following artworks are currently not on view.
Precautions Being Taken
Tickets have set admission dates and times.
The number of guests inside the museum is limited to half the normal number.
Your temperature will be taken with a thermal camera before entering.
Surfaces inside the museum have been given antiviral coatings.
The museum is being frequently cleaned with disinfectant.
We have increased the ventilation in the museum.
The restroom hand dryers are not available for use.
Acrylic shields are installed at the counters to prevent the spread of airborne illnesses.
Employees wear masks when interacting with guests. (Some employees wear face shields.)
Employees are being conscious about their health. They have their temperatures taken before coming to work and are required to stay home if they have a fever or other cold symptoms.
If it is confirmed that a COVID-19 patient has visited the museum, information will be posted on the official website.
Prepare for contactless payment
Payments are taken via contactless credit card, QR Code, or barcode payment.
Your ticket will be refunded if you cannot come to the museum because you feel unwell.
Depending on the situation going forward, we may limit some offerings or close the museum. In that case, a notice will be posted on the official museum website, social media, etc., so please make sure to check before visiting.
We look forward to seeing you.