MORI Building DIGITAL ART MUSEUM: teamLab Borderless

Measures to prevent the spread of COVID-19

We are taking the following measures to prevent the spread of COVID-19.

Please refrain from visiting the museum if any of the following apply to you.

  • You have a fever of 37.5°C or higher when your temperature is taken before entering the museum

  • You have cold symptoms or feel sick or unwell

  • You have returned from or traveled to another country in the past two weeks, or have had close contact with someone to whom this applies

  • You have any changes in sense of taste or smell

    You are quarantined at home due to close contact with someone who has COVID-19

    Your family member is quarantined at home due to close contact with someone who has COVID-19

    You took a PCR test under the instruction of a medical institution or public health center, but have not yet received a negative result

    You have had a positive PCR test in the past and correspond to one of the following from (1) to (4)
    (1) For a symptomatic patient, less than 10 days have passed since the onset of your symptoms, and 72 hours or less have passed since your symptoms improved
    (2) Twenty-four hours after your symptoms improved, you have not yet received negative results from two PCR tests taken 24 hours or more apart
    (3) For an asymptomatic carrier, less than 10 days have passed since your negative test result
    (4) Six days after your positive test, you have not yet received negative results from two PCR tests taken 24 hours or more apart

    Request to Guests

    Closed Artworks

    Precautions Being Taken

    • Date and Time Specific Tickets

      Tickets have set admission dates and times.

    • Limited Entry

      The number of guests inside the museum is limited to half the normal number.

    • Temperature Measurements

      Your temperature will be taken with a thermal camera before entering.

    • Anti-Virus Coating

      Surfaces inside the museum have been given antiviral coatings.

    • Frequent Disinfecting

      The museum is being frequently cleaned with disinfectant.

    • Increased Ventilation

      We have increased the ventilation in the museum.

    • Hand Dryer Suspension

      The restroom hand dryers are not available for use.

    • Protective Screen Shields

      Acrylic shields are installed at the counters to prevent the spread of airborne illnesses.

    • Employees Wear Masks

      Employees wear masks when interacting with guests. (Some employees wear face shields.)

    • Staff Health Management

      Employees are being conscious about their health. They have their temperatures taken before coming to work and are required to stay home if they have a fever or other cold symptoms.

    • Information Posts

      If it is confirmed that a COVID-19 patient has visited the museum, information will be posted on the official website.

    Prepare for contactless payment
    Payments are taken via contactless credit card, QR Code, or barcode payment.

    Ticket Refunds

    Your ticket will be refunded if you cannot come to the museum because you feel unwell.

    Depending on the situation going forward, we may limit some offerings or close the museum. In that case, a notice will be posted on the official museum website, social media, etc., so please make sure to check before visiting.

    We look forward to seeing you.

    Acquired a "COVID-19 Safety Sticker" issued by the Tokyo Metropolitan Government