teamLab Borderless Shanghai
Measures to prevent the spread of COVID-19
teamLab Borderless Shanghai is implementing measures for the prevention and control of the COVID-19 outbreak in accordance with the requirements of the Shanghai Municipal Administration of Culture and Tourism. During this period, opening hours will be reduced and the maximum capacity of the museum will be limited to 50% of the normal capacity.
Request to Guests
Guests are required to wear a mask inside the museum (except for children ages three and younger) and to cover your mouth when coughing or sneezing.
Wear a Mask
The museum staff will take your body temperature before entry. If you have any symptom of illness, such as fever (37.3℃ or higher) or coughing, you will not be allowed to enter.
After you purchase your ticket, please reserve your visit (date/time) via the museum’s official WeChat account. One mobile number can only be used for one reservation per day. Please also fill in your ID card number. When entering the museum, staff will check your reservation information.
Make a Reservation
Please present your ID or passport, the reservation QR code, and the real time “Shanghai QR Code” for entry. Only visitors with the GREEN “Shanghai QR Code” may enter. The “Shanghai QR Code” is available on the city’s health care Cloud and 随申办 apps, or through WeChat and Alipay. Please visit here for more info.
Present your Information
If you are an international customer, please use your real name to register.
Please maintain a distance of at least 1 meter from other visitors while in line. Please maintain a distance of at least 1.5 meters from other visitors when you are inside the museum.
Please follow the instructions below when you visit teamLab Borderless Shanghai.
Thank you for your understanding and cooperation. Enjoy your visit!